FAQ
May & Clark Charleston
Quick Overview
Processing
1–2 days (Monday to Saturday)
Transit
3–5 days (Monday to Saturday)
Total Delivery
4–7 business days
Free USPS Shipping
United States
Return Period
90 days from delivery
Payments
Visa, Mastercard, American Express, Discover, Diners Club, Maestro, UnionPay, Google Pay, Shop Pay, PayPal, Apple Pay, Klarna
Shipping & Delivery
How long does processing take?
Orders are prepared within 1–2 days (Monday to Saturday) after payment confirmation.
How long does delivery take?
Delivery typically takes 3–5 days (Monday to Saturday). Total time is 4–7 business days.
Will I receive tracking?
Tracking details are shared when available after dispatch.
Cancellations & Returns
Can I cancel my order?
Cancellation is generally possible before processing begins.
How do I start a return request?
Email us at Support@mayandclark-charleston.com with your order number and request details.
Who pays for return shipping?
- Customers cover return shipping.
- If the item is damaged or incorrect, we cover shipping.
Payments & Privacy
What payment methods are accepted?
We accept Visa, Mastercard, American Express, Discover, Diners Club, Maestro, UnionPay, Google Pay, Shop Pay, PayPal, Apple Pay, Klarna
Is my information secure?
Payments are processed securely through trusted providers.
Need Help?
For order questions, include your order number for quicker assistance. For sizing or product details, share the item name and size.
Support@mayandclark-charleston.comSupport, handled with care and attention.